Category Archives: Family Medicine Stories

Insights into Whole Person Care: A Reflection on My Visit to St. Joseph Hospital with Melissa Arthur, PhD, LCSW, LMFT


By Sydney Brown, Coordinator of Conferences and Special Projects at STFM

Sydney Brown’s work supports STFM fellowship programs, conference planning, special meetings, and more.

In July 2024, I had the invaluable opportunity to visit St. Joseph Hospital in Syracuse, NY, under the guidance of Melissa Arthur, PhD, LCSW, LMFT, Director of Behavioral Science at St. Joseph Hospital in Syracuse Former STFM BFEF Mentorship Director. My background, initially outside the realms of hospitals, medicine, or fellowships, made this experience particularly enlightening. I am deeply grateful to Dr Arthur for her encouragement and facilitation of this insightful visit.

Immersing in Patient Care

My visit began with attending a lecture for medical students, a profound introduction to the complexities of medical education. The session showcased not only the depth of academic instruction but also how behaviorists like Dr Arthur contribute to shaping the educational framework. Observing this integration of theoretical knowledge with practical application highlighted the comprehensive nature of medical training at St. Joseph Hospital.

A key highlight was sitting in on a “Bio Psycho Social” visit, where Dr Arthur was actively involved. This extended patient-doctor interaction illustrated the significance of addressing psychological and social factors in addition to physical health. Witnessing this whole person approach emphasized how understanding a patient’s emotional and social context can enhance overall care and efficacy in medical practice.

Understanding Institutional Support and Well-Being

Equally enlightening was my exposure to the hospital’s institutional support systems. Attending a committee meeting on the “Care of the Colleague” revealed St. Joseph Hospital’s commitment to creating a supportive work environment. This committee’s focus on the well-being of healthcare professionals underscores the importance of fostering a positive and effective healthcare environment, where the mental and emotional health of staff is prioritized.

Additionally, learning about Schwartz Rounds, known locally as Rena Rounds, provided insight into the hospital’s dedication to emotional support. These rounds address the psychological and emotional challenges faced by healthcare professionals, promoting resilience and empathy. The presence of Dr Arthur’s support dog, whom I had the pleasure of accompanying on rounds, further highlighted the impact of such initiatives. The comfort and joy the support dog brought to patients and staff underscored the importance of integrating emotional support into the healthcare environment.

Engaging with the Medical Community

My interactions with medical students and residents provided a broader perspective on their experiences. Discussing their rotations, challenges, and interests offered a personal view of their journey through medical training. This engagement also allowed me to promote the Society of Teachers of Family Medicine (STFM), emphasizing the value of community and support within the field.

A Reflection on Whole Person and Compassionate Care

The visit to St. Joseph Hospital was a transformative experience, offering a deep appreciation for the role of behaviorists like Dr Arthur in Family Medicine. Her work exemplifies the integration of whole-person patient care, institutional support, and emotional well-being, reflecting the core values of Family Medicine.

The insights gained from observing Dr Arthur and the team at St. Joseph Hospital reaffirmed the importance of a multi-dimensional approach in healthcare. I am profoundly grateful for the opportunity to witness their exemplary work and am inspired by the dedication and compassion demonstrated by all involved. Dr Arthur’s contributions to Family Medicine are both commendable and essential, and I am honored to have observed the impactful work she and her colleagues are doing.

Get to Know Incoming STFM President Joseph Gravel, MD

As the 2023-2024 term comes to a close, we sat down with incoming STFM president Joseph Gravel, MD, to learn about his journey to family medicine education, his plans for the presidency, what he’d tell his younger self, and his message to students and residents.

1. When you were a child, what did you want to be when you grew up?

I wanted to be the left fielder for the Boston Red Sox and would have done that if it weren’t for just a few things in the way— my hitting, fielding, throwing, and speed.  In high school I was thinking it might be fun to be a sports columnist for a newspaper. I was always really interested in history, current events, and government as a kid, and remember staying up late to watch all the political conventions and inspired by RFK and MLK, could see getting somehow involved with government which at the time was still widely considered a noble profession to serve the public good. 

2. As you grew, what drew you to medicine and family medicine education in particular?

I think looking back it was always subconsciously there, but I wasn’t sure I could ever actually do that. As a kid, my own primary care physician would not just send me to the ER but instead would meet me and my mother at her private office at 2 am to give me shots of epinephrine for asthma attacks (this was 1970’s asthma treatment and 1970’s relationship-based medicine…). When I got to college — I was thinking maybe public defender law, not pre-med and found the social sciences more interesting than the biological sciences (and still do, although I like both). The family medicine side— I’m a generalist at heart with lots of interests in lots of things, and the big picture and relationship focus appealed to me. The education side— my 4 siblings all teach in various capacities, so maybe nature, maybe nurture, although I didn’t think about academic FM at all until the latter part of residency.  I also had a fantastic Program Director (Sam Jones) who has been one of my most important mentors and still is to this day, almost 40 years later. Now that’s continuity! 

3. When you’re not revolutionizing family medicine education, how do you like to spend your time?

Of course, revolutions occur only when a group of people believe in something important and then do something about it together concordant with those shared beliefs. Anyway, I love sports — the Boston sports teams, the Milwaukee-area sports teams; baseball and college basketball are my favorites. I’ve been to 45 major league baseball parks (every city including those parks now closed/replaced).  I love documentaries on pretty much any subject, the History Channel, and try to read (online) newspapers every day including political or social commentaries, more because I simply find it interesting rather than for fact-gathering. I find myself watching the Milwaukee local government channel for its entertainment value- the human pageantry is better than “reality” tv. Oh yeah, also Conan O’Brien’s podcast and Seinfeld reruns despite often knowing the next line at this point….

4. What do you wish all members and non-members alike knew about STFM?

I think many members understand this— but if you think of STFM as it’s mostly about a big meeting once a year, you’re missing out. The annual meeting is a highlight of the year, but there is so much more to be gained through actively participating in a collaborative that interests you, or getting involved in some of the many ongoing initiatives where great experiences and relationships outside your own institution are to be had. The other thing I think many suspect but I’m here to confirm— the executive leadership and the STFM staff are second to none— so talented, hard-working, and passionate about bringing our ideas to life.

5. If you could impart your past self with any wisdom from the future, what would it be and why?

This new company called Apple may be worth investing in. Why this? So, I would have more to donate to the STFM Foundation of course. ;0

I’d emphasize Ferris Bueller’s advice— “Life moves pretty fast. If you don’t stop and look around once in a while, you could miss it.” And patience is a virtue. Really.

6. In life, what accomplishment are you most proud of, and why?

Three kids now in their 20s who are good people, grounded, and with good values. Givers, not takers. (more so due to my spouse Barbara’s efforts, but I helped…)

7. What drives you to show up every day?

The work is so meaningful. If you do it right it can have an impact right now, but even better it can have a multi-generational effect on those you come in contact with and indirectly many more —whom you’ll never meet or know. This is the beauty of teaching and the beauty of family medicine.  Combining the two is even better and even more awesome, in both the traditional meaning and the modern slang of that word.

8. What is your most used STFM resource?

STFM Connect— delivered to my Email box so I don’t need to even think about it.  Keeps me connected to what is going on and who is doing things. Hey, I think “Connect” delivers on that branding!

9. What would you tell medical students and residents about their journey ahead?

You are entering the best profession in the entire world, bar none, working with the best people. You get to be a lifelong learner while doing good, which is a special opportunity. Don’t let all the background noise- which is at times deafening— drown out why you chose this remarkable profession and all the good you will do in the world.   Be adaptive, have a growth mentality, and be an advocate for self, your team, and patients. There will be many opportunities disguised as irksome challenges that you didn’t ask for and that you believe you didn’t deserve.  A “blessing in disguise” is a real thing, often realized only in retrospect, and you will succeed if you keep this in mind. Lastly, think of your career path as an interesting adventure to be savored rather than a journey to be endured. It’ll go better and feel better that way.

10. Is there a lesson you’ve learned that’s stuck with you your whole life?

Said to be Abraham Lincoln’s favorite saying and my parents’ frequent lesson— “this too shall pass”. It’s applicable to every situation— when things are going well, it is useful to remember to appreciate it as it is fleeting; when things are not going as well as we would like, it provides perspective— and is always true.

11. What do you look forward to most in your term as STFM president?

Working with our fantastic Executive Director and CEO, our wonderful staff, members of our Executive Committee, and our Board of Directors to advance STFM’s missions through our strategic plan, as well as collaborating with our sister family medicine organizations to benefit the entire specialty, our learners, and our patients.  And the unanticipated things are what will make the experience even more interesting. I appreciate the opportunity!

Advocacy in Action: A Spotlight on the USC Street Medicine Team

Nina DeJonghe, MPP
Nina is the Director of Government Relations for the Council of Academic Family Medicine (CAFM). Her work supports academic family medicine issues, including graduate medical education, primary care research funding, the healthcare workforce and increasing access to primary care physicians to improve health outcomes.


In October of 2023, I visited STFM member Jehni Robinson, MD, FAAFP, Chair of the Department of Family Medicine at the Keck School of Medicine at the University of Southern California (USC). Upon becoming chair, Dr Robinson secured funding to create a street medicine team at USC. After which, she partnered with a local county hospital to provide services to more than 60,000 unhoused people.

The USC street medicine team focuses on treating unhoused patients whose needs are often overlooked, if not ignored entirely. I was invited to make rounds to witness firsthand the incredible work the family medicine department does within the community.

Over five hours, we visited several areas throughout South LA. I watched as the team conducted evaluations on new and existing patients, provided wound care, reinstated Medi-Cal insurance, administered medications, and handed out necessities. The providers were compassionate, patient, and kind. The patients were treated with humility, dignity, and the utmost respect. During rounds, we learned a long-term patient was moving into a shelter later that week, which was great news. I held an internal moment of celebration for them, as waitlists for shelters can be extensive. It’s important to note that shelters, while not a long-term solution, provide an important step forward for those experiencing homelessness.

Through Dr Robinson’s leadership with California’s Department of Health and Human Services, and work of the USC street medicine team, physicians in the state are now able to seek Medicare reimbursement of medically necessary professional services to unsheltered homeless individuals, if this care is provided in a “non-permanent” location or found environment.

Since visiting USC, I have spent significant time reflecting on this transformative experience. The street medicine team embodies the spirit of Family Medicine through their dedication, compassion, and unwavering patient support. The contributions of Dr. Robinson and USC’s team are admirable; I am grateful to have had the opportunity to spend time observing their commendable work.

Ready to Make a Difference?

STFM will be working with Water Drop LA to assemble care packages on-site at the 2024 STFM Annual Spring Conference. You can purchase items on the Amazon wish list or bring them with you to the conference.

View the Amazon Wishlist

A room will be available at the conference hotel for attendees to assemble care packages during refreshment breaks. Representatives from Water Drop LA will also be on-site to share more about the organization.

Sunday, May 5 from 9:50 to 10:50 am
Monday, May 6 from 10:15 to 11:15 am and 12:45 to 1:45 pm
Tuesday, May 7 from 9:50 to 10:50 am and 2:45 to 3:15 pm

Water Drop LA is a 100% volunteer-run community organization whose mission is to provide clean water and other necessities to communities facing water inaccessibility. By distributing 2,000+ gallons of water to Skid Row each week and by providing water to our partner organizations across Southern California, Water Drop aims to support existing organizers and to meet the immediate needs of the community