Tag Archives: news

2024 STFM Conference Feedback Insights: A Message From Your 2025 STFM Conference on Practice & Quality Improvement Steering Committee

We wish to thank everyone who provided feedback on our 2024 STFM Conference on Practice & Quality Improvement. We carefully review all feedback to make adjustments and changes for future conferences. In the spirit of transparency, we would like to share some additional information with you about conference planning and respond to some of the reoccurring comments from you.

Why aren’t there more meals/snacks/refreshments available throughout the meeting day?

We do make every effort to provide meals/snacks/refreshments for conference attendees to enjoy and would love to be able to offer these items in unlimited amounts all day long. However, it is not financially possible without significantly raising the conference registration. Banquet pricing is much higher than what you would pay for the same items for household use. To give you some perspective, here is the pricing of a few items for a conference:

  • Gallon of Coffee/Tea: $150
  • Soda: $8 each
  • Continental Breakfast: $60
  • Granola bar: $7 each
  • Boxed lunch: $67

We also list all provided meals (including a list of the menu items) and refreshment breaks in the daily conference schedule so attendees know what to expect and can plan accordingly.

Where does my conference registration fee go?

The majority of revenue received from conference registration fees are used to pay the expenses of running a conference food and beverage, audio/video, conference app, and plenary speaker fees. STFM also relies on net revenue from conferences to support other missions of the organization. STFM has a $6 million operating budget, and revenue from membership brings in about $1.5 million. That means STFM needs to make up the difference in other non-dues revenue generating activities like conferences, journal advertising, subscription-based services to pay for other important expenses and initiatives like staff salaries, rent, IT infrastructure, advocacy efforts, our journals, and other key programs that don’t have a charge.

How does STFM choose conference locations?

Conference locations are booked many years in advance. Our venue options are limited due to conference size and the large amount of meeting space we require. Our STFM staff work hard to remain educated about properties around the country that bring the best value for the cost, and we negotiate the best contracts possible with hotels, including room rates, reduced food and beverage prices, complimentary meeting room space, and more. Our attendees travel from across the country; for this reason, STFM rotates location of the conference between central, east coast, and west coast

The conference app was difficult to use and had many technical issues.

In 2025, STFM will be introducing a new conference mobile app. The new app will offer new features that will improve user experience. The app will also offer attendees many ways to connect/network with each other within the app.   

Thank you again for attending the STFM Conference on Practice & Quality Improvement, continuing to complete your conference evaluations, and providing this valuable feedback. If you have any questions and comments, please reach out to STFM’s Director of Conferences Melissa Abuel, CMP, at mabuel@stfm.org

Insights into Whole Person Care: A Reflection on My Visit to St. Joseph Hospital with Melissa Arthur, PhD, LCSW, LMFT


By Sydney Brown, Coordinator of Conferences and Special Projects at STFM

Sydney Brown’s work supports STFM fellowship programs, conference planning, special meetings, and more.

In July 2024, I had the invaluable opportunity to visit St. Joseph Hospital in Syracuse, NY, under the guidance of Melissa Arthur, PhD, LCSW, LMFT, Director of Behavioral Science at St. Joseph Hospital in Syracuse Former STFM BFEF Mentorship Director. My background, initially outside the realms of hospitals, medicine, or fellowships, made this experience particularly enlightening. I am deeply grateful to Dr Arthur for her encouragement and facilitation of this insightful visit.

Immersing in Patient Care

My visit began with attending a lecture for medical students, a profound introduction to the complexities of medical education. The session showcased not only the depth of academic instruction but also how behaviorists like Dr Arthur contribute to shaping the educational framework. Observing this integration of theoretical knowledge with practical application highlighted the comprehensive nature of medical training at St. Joseph Hospital.

A key highlight was sitting in on a “Bio Psycho Social” visit, where Dr Arthur was actively involved. This extended patient-doctor interaction illustrated the significance of addressing psychological and social factors in addition to physical health. Witnessing this whole person approach emphasized how understanding a patient’s emotional and social context can enhance overall care and efficacy in medical practice.

Understanding Institutional Support and Well-Being

Equally enlightening was my exposure to the hospital’s institutional support systems. Attending a committee meeting on the “Care of the Colleague” revealed St. Joseph Hospital’s commitment to creating a supportive work environment. This committee’s focus on the well-being of healthcare professionals underscores the importance of fostering a positive and effective healthcare environment, where the mental and emotional health of staff is prioritized.

Additionally, learning about Schwartz Rounds, known locally as Rena Rounds, provided insight into the hospital’s dedication to emotional support. These rounds address the psychological and emotional challenges faced by healthcare professionals, promoting resilience and empathy. The presence of Dr Arthur’s support dog, whom I had the pleasure of accompanying on rounds, further highlighted the impact of such initiatives. The comfort and joy the support dog brought to patients and staff underscored the importance of integrating emotional support into the healthcare environment.

Engaging with the Medical Community

My interactions with medical students and residents provided a broader perspective on their experiences. Discussing their rotations, challenges, and interests offered a personal view of their journey through medical training. This engagement also allowed me to promote the Society of Teachers of Family Medicine (STFM), emphasizing the value of community and support within the field.

A Reflection on Whole Person and Compassionate Care

The visit to St. Joseph Hospital was a transformative experience, offering a deep appreciation for the role of behaviorists like Dr Arthur in Family Medicine. Her work exemplifies the integration of whole-person patient care, institutional support, and emotional well-being, reflecting the core values of Family Medicine.

The insights gained from observing Dr Arthur and the team at St. Joseph Hospital reaffirmed the importance of a multi-dimensional approach in healthcare. I am profoundly grateful for the opportunity to witness their exemplary work and am inspired by the dedication and compassion demonstrated by all involved. Dr Arthur’s contributions to Family Medicine are both commendable and essential, and I am honored to have observed the impactful work she and her colleagues are doing.

Advocacy in Action: A Spotlight on the USC Street Medicine Team

Nina DeJonghe, MPP
Nina is the Director of Government Relations for the Council of Academic Family Medicine (CAFM). Her work supports academic family medicine issues, including graduate medical education, primary care research funding, the healthcare workforce and increasing access to primary care physicians to improve health outcomes.


In October of 2023, I visited STFM member Jehni Robinson, MD, FAAFP, Chair of the Department of Family Medicine at the Keck School of Medicine at the University of Southern California (USC). Upon becoming chair, Dr Robinson secured funding to create a street medicine team at USC. After which, she partnered with a local county hospital to provide services to more than 60,000 unhoused people.

The USC street medicine team focuses on treating unhoused patients whose needs are often overlooked, if not ignored entirely. I was invited to make rounds to witness firsthand the incredible work the family medicine department does within the community.

Over five hours, we visited several areas throughout South LA. I watched as the team conducted evaluations on new and existing patients, provided wound care, reinstated Medi-Cal insurance, administered medications, and handed out necessities. The providers were compassionate, patient, and kind. The patients were treated with humility, dignity, and the utmost respect. During rounds, we learned a long-term patient was moving into a shelter later that week, which was great news. I held an internal moment of celebration for them, as waitlists for shelters can be extensive. It’s important to note that shelters, while not a long-term solution, provide an important step forward for those experiencing homelessness.

Through Dr Robinson’s leadership with California’s Department of Health and Human Services, and work of the USC street medicine team, physicians in the state are now able to seek Medicare reimbursement of medically necessary professional services to unsheltered homeless individuals, if this care is provided in a “non-permanent” location or found environment.

Since visiting USC, I have spent significant time reflecting on this transformative experience. The street medicine team embodies the spirit of Family Medicine through their dedication, compassion, and unwavering patient support. The contributions of Dr. Robinson and USC’s team are admirable; I am grateful to have had the opportunity to spend time observing their commendable work.

Ready to Make a Difference?

STFM will be working with Water Drop LA to assemble care packages on-site at the 2024 STFM Annual Spring Conference. You can purchase items on the Amazon wish list or bring them with you to the conference.

View the Amazon Wishlist

A room will be available at the conference hotel for attendees to assemble care packages during refreshment breaks. Representatives from Water Drop LA will also be on-site to share more about the organization.

Sunday, May 5 from 9:50 to 10:50 am
Monday, May 6 from 10:15 to 11:15 am and 12:45 to 1:45 pm
Tuesday, May 7 from 9:50 to 10:50 am and 2:45 to 3:15 pm

Water Drop LA is a 100% volunteer-run community organization whose mission is to provide clean water and other necessities to communities facing water inaccessibility. By distributing 2,000+ gallons of water to Skid Row each week and by providing water to our partner organizations across Southern California, Water Drop aims to support existing organizers and to meet the immediate needs of the community