
By Sydney Brown, Coordinator of Conferences and Special Projects at STFM
Sydney Brown’s work supports STFM fellowship programs, conference planning, special meetings, and more.
In July 2024, I had the invaluable opportunity to visit St. Joseph Hospital in Syracuse, NY, under the guidance of Melissa Arthur, PhD, LCSW, LMFT, Director of Behavioral Science at St. Joseph Hospital in Syracuse Former STFM BFEF Mentorship Director. My background, initially outside the realms of hospitals, medicine, or fellowships, made this experience particularly enlightening. I am deeply grateful to Dr Arthur for her encouragement and facilitation of this insightful visit.
Immersing in Patient Care
My visit began with attending a lecture for medical students, a profound introduction to the complexities of medical education. The session showcased not only the depth of academic instruction but also how behaviorists like Dr Arthur contribute to shaping the educational framework. Observing this integration of theoretical knowledge with practical application highlighted the comprehensive nature of medical training at St. Joseph Hospital.
A key highlight was sitting in on a “Bio Psycho Social” visit, where Dr Arthur was actively involved. This extended patient-doctor interaction illustrated the significance of addressing psychological and social factors in addition to physical health. Witnessing this whole person approach emphasized how understanding a patient’s emotional and social context can enhance overall care and efficacy in medical practice.
Understanding Institutional Support and Well-Being
Equally enlightening was my exposure to the hospital’s institutional support systems. Attending a committee meeting on the “Care of the Colleague” revealed St. Joseph Hospital’s commitment to creating a supportive work environment. This committee’s focus on the well-being of healthcare professionals underscores the importance of fostering a positive and effective healthcare environment, where the mental and emotional health of staff is prioritized.
Additionally, learning about Schwartz Rounds, known locally as Rena Rounds, provided insight into the hospital’s dedication to emotional support. These rounds address the psychological and emotional challenges faced by healthcare professionals, promoting resilience and empathy. The presence of Dr Arthur’s support dog, whom I had the pleasure of accompanying on rounds, further highlighted the impact of such initiatives. The comfort and joy the support dog brought to patients and staff underscored the importance of integrating emotional support into the healthcare environment.
Engaging with the Medical Community
My interactions with medical students and residents provided a broader perspective on their experiences. Discussing their rotations, challenges, and interests offered a personal view of their journey through medical training. This engagement also allowed me to promote the Society of Teachers of Family Medicine (STFM), emphasizing the value of community and support within the field.
A Reflection on Whole Person and Compassionate Care
The visit to St. Joseph Hospital was a transformative experience, offering a deep appreciation for the role of behaviorists like Dr Arthur in Family Medicine. Her work exemplifies the integration of whole-person patient care, institutional support, and emotional well-being, reflecting the core values of Family Medicine.
The insights gained from observing Dr Arthur and the team at St. Joseph Hospital reaffirmed the importance of a multi-dimensional approach in healthcare. I am profoundly grateful for the opportunity to witness their exemplary work and am inspired by the dedication and compassion demonstrated by all involved. Dr Arthur’s contributions to Family Medicine are both commendable and essential, and I am honored to have observed the impactful work she and her colleagues are doing.

